For years, we offered discounted Small Package shipping rates because USPS priced lightweight packages based largely on their actual weight. That allowed us to pass along meaningful savings on small orders.

Unfortunately, USPS changed how many lightweight packages are priced. As of July 2026, most USPS Ground Advantage commercial rates for packages under one pound are no longer calculated on an ounce-by-ounce basis. Instead, packages weighing anywhere from 1 ounce up to nearly 16 ounces are often charged nearly the same rate. In other words, a package containing just a single pair of earbuds may now cost almost as much to ship twenty-five weighing several times more.

Because of these USPS changes, our previous Small Package shipping option was no longer financially sustainable. Rather than advertise an unrealistically low shipping rate and absorb significant losses on every shipment, we made the difficult decision to discontinue that option.

We know this is frustrating because it’s frustrating for us too. Our goal has always been to provide affordable products and affordable shipping. While we have no control over USPS pricing, we continue to negotiate the best commercial shipping rates available, carefully package orders to avoid unnecessary costs, and pass those savings along whenever possible.

If USPS introduces more favorable pricing for lightweight packages in the future, we will gladly evaluate bringing back lower-cost shipping options.

The post Why is shipping a small package so expensive? appeared first on Low Cost Earbuds.

Protect Your Plug — Keep Your Connection Strong

Thank you for purchasing USB-C devices or adapters from LowCostEarbuds.com. These items are designed for long-lasting, reliable performance — but only if handled with care. USB-C connectors are durable, yet they can break or split if pulled incorrectly. Follow this simple care guide to make sure your connection stays solid.

✅ Proper Handling

1. Grip the Plug, Not the Cable
   Always hold the plastic plug housing when unplugging. Never pull from the wire.
2. Pull Straight Out
   Remove the connector by pulling directly outward — not up, down, or sideways. Angled force can weaken or split the plug.
3. Insert Gently
   Align the connector carefully and insert it straight in. Do not force it or twist it.
4. Keep Ports Clear
   Dust or debris in a USB-C port can cause a poor connection. Use a soft, dry cloth to keep ports clean.
5. Avoid Strain While Connected
   Don’t let cables hang off desks or bend sharply while plugged in. Keep slack in the cord to reduce stress on the plug.

⚠️ Common Mistakes to Avoid

• ❌ Pulling the cable upward or at an angle when unplugging.
• ❌ Yanking cords to remove them quickly.
• ❌ Using damaged or loose ports.
• ❌ Getting up from a desk while still wearing the device, causing it to unplug with extreme angles and force causing breakage

💡 Quick Tip

If multiple people use the same devices (such as in classrooms or labs), take a moment to remind everyone to pull straight and gently when disconnecting. A few extra seconds can save the connection.

The post How do I care for my USB-C Device or Adapter? appeared first on Low Cost Earbuds.

To ensure smooth processing, the business must be verifiable and reachable, with payment terms clearly outlined on all submitted documents. Once we receive the PO, we’ll contact you to confirm and speak with an authorized representative before processing.

If the payment terms aren’t provided on the PO, we can issue a custom invoice with terms like “Net 30.” For orders to be shipped, all POs or invoices must be signed and include shipping charges. To calculate shipping costs, we recommend adding items to your shopping cart and viewing the total on the checkout page. Unfortunately, we cannot apply coupon discounts to purchase orders.

Please note: Due to increasing fraudulent orders, a strict verification process may delay shipment by 3-5 business days. If you need expedited processing, contact us via our toll-free number below. We are happy to help.

How to Submit a Purchase Order:

• Fax: 1-818-659-7688
• Email: sales@lowcostearbuds.com

For questions or urgent requests, call us at: 1-800-642-6555

Important: For larger initial orders, a deposit or full payment may be required before shipment. This will be handled on a case-by-case basis, so feel free to call if you have any concerns.

The post Do you accept Purchase Orders? appeared first on Low Cost Earbuds.

1. Wrap the cords gently: One of the biggest causes of damage is tangled or tightly wrapped cords. When storing your headphones, avoid wrapping the cord too tightly, and never yank them out of the device. Instead, loosely coil the cable to prevent stress on the internal wires.
2. Clean them regularly: Dust, dirt, and ear oils can accumulate on ear pads and in the speaker grills over time. Wipe the ear pads and the cable with a soft, damp cloth to remove dirt and debris. If your headphones have removable ear tips, clean or replace them regularly.
3. Store them properly: Avoid tossing your headphones loosely into bags or leaving them on desks where they could be crushed or tangled. Using a carrying case or pouch helps protect them from physical damage and prevents cords from tangling.
4. Avoid exposure to moisture and extreme temperatures: Keep your headphones away from water, excessive humidity, or extreme heat, which can cause internal damage. If you’re exercising with them, wipe them down afterward to remove sweat.
5. Check the connections: Always insert and remove the headphone jack carefully. For USB-C or Bluetooth headphones, make sure the connection points are free from dust and dirt to avoid interruptions in sound quality.

By following these simple tips, you can help ensure your headphones remain functional for a long time, even with heavy use.

The post How can I extend the life of my headphones? appeared first on Low Cost Earbuds.

The post Are your products good for classrooms? appeared first on Low Cost Earbuds.

The post How fast is your shipping? appeared first on Low Cost Earbuds.

The post Do you offer bulk pricing or special deals for schools and hospitals? appeared first on Low Cost Earbuds.

The post What if there’s an issue with my order? appeared first on Low Cost Earbuds.

The post What kind of customer service can I expect? appeared first on Low Cost Earbuds.

The post Can I speak to a real person if I have a question? appeared first on Low Cost Earbuds.